Website design: FAQs

How much do you charge for a website?

It really depends on the kind and size of website you need. Every website is different and we price each project as a one-off according to how long it will take us to complete the design and development.

The best place to start is by contacting us to let us know a little bit about yourself and the sort of website you want. We'll call you back and have a chat about your needs, at which point we'll have a good feeling for the likely project cost.

I'm working to a tight budget. Will you be too expensive for me?

Not at all - and in fact it's often very helpful to know your budget early on in the process so that we can specify a website for you which will hit the spot without costing the earth.

You might also want to investigate Papertree123, our website design service aimed at small businesses, start-ups and organisations looking to take the next step with their digital marketing.

How does the process work?

It's vital to scope and specify a website accurately and clearly. We'll work closely with you to make sure that we really understand why you want a website, what it needs to do and how it fits in with your wider marketing and outreach.

We'll prepare a detailed proposal with costs on a modular basis, so you can pick from a range of options to build just the site you need for the right price.

If you like what we have to say, we'll draw up a functional and technical specification document which will act as the core piece of project paperwork, and we'll provide a project plan with dates and milestones.

It might sounds like a lot of documentation but we take project management seriously. This is your website and your budget, and we want to make sure that we get it right for you the first time.

Do you do ecommerce websites?

Yes.

What about support and hosting?

We can handle everything. Design, website build, website and email hosting, domain management, ongoing support and development.

Many of our customers have been with us for years and appreciate the help and support we give them. We're never more than a phone call or email away.

When we propose a costing we'll include figures for hosting, support and maintenance for the first year and for subsequent years so that you can budget for all ongoing costs. We'll provide a detailed service level agreement, too, so that it's clear what service you can expect from us once the site goes live.

What is my commitment?

Once we have agreed a project cost and scope, we'll ask for a small percentage of the project fee up front. The balance will be invoiced once you have signed off the website and it goes live.

Thereafter, we will invoice on an annual basis for ongoing hosting and support, and on a per-project basis for any post-launch development work. Your agreement with us runs for one year at a time.

How do I make sure that my website keeps up?

Change is constant on the web. We scan the horizons so that you don't need to, and will pass on any juicy tips or good practice recommendations that come our way. There's no charge for this. We just like to make sure that you're making the most of the web, today and tomorrow.

And if you need to change the way your site works a few months down the line, that's great. We're ready when you are!